FAQs

FREQUENTLY ASKED QUESTIONS

Q?

How does one make a booking?

A.

All booking happen through our offices at 1 Duncan Street Parow. The friendly reception ladies checks our booking system for available dates and times to make sure that no double bookings are made. We do encourage to book through our office as our instructors are only human and can make mistakes which lead to a double booking. Bookings can be made online, via telephone (021 931 8214), via email (info@heandshe.co.za) or bookings can also be made through our contact page here

Q?

How does one inquire about prices?

A.

The best way would be to either contact us by telephone or email as prices are subject to change with our fluctuating fuel price. Other factors that also influence our prices are the distance to the client and if the person takes a package deal.

Q?

Does He and She offer Package deals?

A.

Yes. We do offer package deals on our code 08 driving lessons. Should you pay up front for 10 lessons you get the 11th lessons free. (Only Code B (08))

Q?

Does He and She offer the pickup and dropoff service? (Only for Code 08)

A.

Yes. We will come collect you at your workplace or home and do your driving lessons in that area. Once the lesson is complete, we will then drop you off at the same place where the instructor collected the client.

Q?

Is He and She fully accredited?

A.

Yes. We are fully accredited with TETA Seta and also Department of Labour. Our Teta accreditation number is : TETA04-105

Q?

Where do the heavy vehicle lessons start from?

A.

All our Code 10 / 11 / 14 lessons start from 1 Duncan street Parow. We do NOT offer the pickup and drop-off service for our heavy vehicles. We do however arrange a place to meet up with the client on the day of He/She's test at the traffic department.

Q?

Can He and She make a learners/drivers test appointment on my behalf at the traffic department?

A.

Unfortunately No. One has to be there in person to do the eye test and fill in the forms. We at He and She can assist you with the process but cannot do the booking on your behalf. We do however charge an admin fee for our time.

Q?

What is your operating hours?

A.

The offices operate from 08:00 till 17:00 however our instructors do accommodate our clients from 07:00 till 19:00

Q?

Does He and She offer the classroom training offsite?

A.

All our instructors are equipped with a laptop and projector so training can be done anywhere where a suitable classroom experience can be created. We do training country wide and travel to our clients premises should it be requested however, accommodation and traveling fee is charge.

Q?

Is He and She insured or do I need my own insurance?

A.

He and She is fully insured. Should the delegate cause an accident then they are not responsible for any damages or claims.